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Delivery & Returns Policy

Standard Carriage Charges for Deliveries

Here at Electrical Supplies our delivery policy is clear and simple. Any orders with a total value of £50 or more including VAT, delivery is free of charge*. Any orders with a total value less than £50 we charge £4.99 including VAT for delivery*.

All delivery charges are clearly displayed throughout the checkout process ensuring that you know what you are paying at all times. At checkout, our 'safe & secure' option is for the delivery timescale listed on the product.

*Postcode restrictions do apply, please see below.

Delivery Service

Our Standard Delivery Service is listed individually on each product page so you can be safe in the knowledge your goods will arrive within this timescale.

Our Next Working Day delivery service means that orders placed before 1pm will be delivered to you between 8am and 6pm the next working day.

If you require your order even more urgently, and we have stock available, then we can arrange an 'AM Next Working Day" service for orders received by 1pm Monday to Friday. Please call even if it's after 1pm as we still may be able to make it happen for you!

If for any reason we are unable to meet the required delivery service then we will contact you via email upon receipt of your order.

If you require special delivery arrangements then please contact us and we will do our best to help you, otherwise, you will see your goods arrive within the stated delivery time.

Prices shown on the product pages are for our standard delivery service for most UK Mainland postcodes except those classed below as outlying areas.

Outlying Areas Subject To A Surcharge

The below delivery locations do incur additional premiums which we do keep as low as we can, these will be shown in the checkout so you know what you are paying based on your delivery postcode. We have broken them down here for ease of reference:

Postcodes - AB 31 to AB 38, AB 40 to AB 56, IV 1 to 28, IV 30 to 32, IV 36 & 40, IV 52 to 54, IV 63, KW 1 to 14, PA 21 to PA 38, PH 4 to PH 41, PH 49, PH 50. Northern Ireland (BT) - £17.99 inc VAT regardless of order value

Postcodes - HS, IV 41 to 49, IV 51, 55 & 56. KA 27 & 28, KW 15 to 17. PA 20, PA 41 to 49, PA 60 to 78, PH 42 to 44. ZE. Isle of Man (IM). Channel Islands - £22.99 inc VAT regardless of order value

Republic of Ireland - £22.99 regardless of order value

Want even faster delivery options?

No problem! We have access to a range of additional delivery options to ensure you get your order even quicker where possible and if you decide to opt for any of these, then the relevant premium can be added on top of our standard delivery charge, please call our friendly customer service team on 0115 964 9181 to discuss.

Returns Policy

Please refer to our Terms and Conditions and return the goods to the address below at your own cost and convenience:

ERF Electrical Wholesalers Ltd
T/A Electrical Supplies
Salop Street

Please note the goods must be returned to us in perfect, resellable condition for us to accept the return. Please advise when despatched to us so we can monitor the return for you. For large items, please read our terms and conditions and contact our customer service team if you have any further questions regarding returning your item.

Full details of our Returns Policy can be found within our Terms & Conditions > Part 2 > Section 3

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